Forensic Services

Cloud Data Extraction

Lawful forensic extraction from iCloud, Google, Microsoft 365, Facebook, Instagram, and 100+ cloud platforms. We extract messages, photos, activity history, and deleted data — with full chain-of-custody documentation and court-admissible reports.

100+ cloud servicesLawful extraction onlyIncludes deleted dataCourt-admissible reports

Evidence We Recover

What We Can Extract from the Cloud

Cloud accounts contain a comprehensive record of communications, activity, and shared data — much of which persists even after deletion on the device.

Key Capability

iCloud & Google Account Extraction

iCloud and Google accounts contain a complete backup of your device data — messages, photos, location history, and more — independent of the physical phone. We can often recover data from cloud backups when the device itself is unavailable or has been wiped.

  • iMessage and SMS backup history
  • iCloud Drive files and documents
  • Google Gmail and Drive content
  • Google Photos including deleted
  • Google Maps location history
  • iCloud Keychain and notes

Microsoft 365

  • Exchange email — current and deleted
  • OneDrive files and version history
  • Teams messages and channels
  • SharePoint content
  • Calendar and contact data

Social Platforms

  • Facebook messages and activity
  • Instagram DMs and posts
  • WhatsApp cloud backup
  • Snapchat account data
  • Dropbox and cloud storage

Powered by Oxygen Forensics

Oxygen Cloud Extractor — Lawful Cloud Forensics at Scale

Oxygen Cloud Extractor is the industry-leading tool for lawful cloud account extraction. It connects directly to cloud service APIs to retrieve account data — including content that has been deleted from app interfaces but retained server-side — with full chain-of-custody documentation throughout.

Direct API extraction

Bypasses app-level deletion to retrieve raw account data directly from the platform's servers — recovering messages, photos, and activity records that are no longer visible to the account holder.

100+ cloud services supported

From iCloud and Google to Facebook, Instagram, WhatsApp, Snapchat, and Dropbox — Oxygen Cloud Extractor covers the widest range of platforms available in any forensic tool.

Full extraction documentation

Every cloud extraction is logged with request parameters, API response metadata, timestamps, and hash values — creating a complete audit trail for chain-of-custody compliance.

Oxygen Forensics
100+

Cloud services extractable via Oxygen Cloud Extractor

150+

Countries where this extraction methodology is used by law enforcement

Supported Platforms

Apple
iCloud
Google
Google Account
Microsoft
Microsoft 365
Meta
Facebook
Instagram
Instagram
WhatsApp
WhatsApp
Snapchat
Snapchat
Dropbox
Dropbox

Plus 100+ additional cloud services supported via Oxygen Cloud Extractor.

The Process

How Cloud Extraction Works

01

Authority Verified

We confirm lawful authority to access the account — account holder consent or appropriate legal process. No extraction proceeds without this step.

02

Cloud Extraction

Using Oxygen Cloud Extractor, we connect to the platform's API and download all available data — current content and recoverable deleted records.

03

Data Analysis

We process and organise the extracted data, identifying the specific content relevant to your matter and documenting findings with timestamps.

04

Court-Ready Report

A forensic report with methodology, findings, and analyst declaration is delivered — structured for Australian court and tribunal proceedings.

Get in Touch

Need forensic data extracted from a cloud account?

Call for a free, no-obligation assessment of your situation. We'll tell you honestly what's possible and what it costs — before you commit to anything.

Practical Guidance

Before You Call Us

A few simple steps taken now can significantly improve what we're able to recover — and how well your evidence holds up in court.

01

Stop using the device

Every action taken on a phone or computer after an incident can overwrite deleted data. The sooner you stop using it, the better your chances of recovery.

02

Don't delete anything

Even if messages or files seem damaging, deleting them now can harm your case and may itself be viewed unfavourably by a court. Leave everything as it is.

03

Do not factory reset

A factory reset makes forensic recovery significantly harder and in some cases impossible. Even if advised by someone else — do not reset the device before speaking to us.

04

Write down what happened

A brief timeline — what occurred, when, and what you're hoping to find — helps us focus the examination and give you a more accurate assessment on your first call.

Common Questions

Cloud Extraction FAQ

01 Do you need the account username and password?
Yes — lawful cloud extraction requires valid credentials or appropriate legal authority. We cannot access accounts without authorisation. If you are the account holder, we will require your credentials. If the account belongs to another party, legal process may be required.
02 What if the account has two-factor authentication?
We will need access to the 2FA method (your phone or authentication app) during the extraction process. We can guide you through this during your consultation.
03 How long does cloud extraction take?
Typically 1–3 business days, depending on the platform and data volume. Some services have rate limits that extend this timeline. We provide a realistic estimate upfront.
04 Can you recover deleted cloud data?
Often yes. Many cloud services retain deleted data for a period before permanent removal — iCloud keeps deleted messages for 30 days, for example. We assess what is still available before you commit.
05 Can you extract data from someone else's account?
Only with their written consent or appropriate legal authority (such as a court order). We do not conduct extractions without proper authorisation — doing so would be illegal and would render the evidence inadmissible.
06 Is cloud data admissible in Australian courts?
Yes, when extracted using documented, lawful methodology. Our cloud extractions follow the same chain-of-custody protocols as device extractions, and reports are structured to meet Australian court standards.

Client Feedback

What Clients Say

Real outcomes from real people — names abbreviated to protect privacy.

“The messages on his phone were gone but his iCloud backup still had everything. Three months of threatening messages recovered. My solicitor said the report was one of the clearest they'd seen.”

RN

R.N.

DV Protection Order · Gold Coast, QLD

“We needed to establish what an employee had shared via their personal Google Drive. The cloud extraction confirmed the file transfers and the timeline — exactly what we needed for the tribunal.”

LC

Legal Counsel

IP Theft Investigation · Sydney, NSW

“My ex claimed the Facebook messages I'd saved as screenshots were fabricated. The forensic extraction from my account proved they were authentic. The case was resolved in my favour.”

TB

T.B.

Family Court Matter · Brisbane, QLD

Get in Touch

Start Your Confidential Enquiry

Tell us briefly about your situation. We respond within one business day with an honest assessment — no obligation to proceed.

+61 499 475 408

Mon–Fri, business hours AEST

Nerang, Gold Coast QLD

Serving all of Australia & New Zealand

Response within one business day. No obligation to proceed.