Who We Help
Seniors & Scam Victims
Patient, plain-language support for older Australians affected by device compromise, romance scams, and financial fraud — including evidence packages for police reports, ACCC submissions, and bank disputes.
What We Document
Evidence We Gather for Scam Victims
We compile everything needed for police reports, ACCC submissions, and bank disputes — in one professionally formatted package.
Romance Scams & Financial Fraud
We document the full history of contact with the scammer — every message, call, payment request, and platform used — and compile it into a report that gives police and the ACCC the documented evidence they need to take action.
- Full conversation and message history
- Platform and account activity logs
- Payment and transfer records
- Profile and identity information
- Device access and login history
- Contact and call history
Device Compromise
- Malware and spyware detection
- Remote access software installed
- Unauthorised app installations
- Account changes and takeovers
- Password and setting modifications
Evidence for Authorities
- ACCC/Scamwatch submission reports
- Police report documentation
- Bank dispute evidence packages
- Identity theft documentation
- Victim impact records
Why Getting Help Matters
You're Not Alone — and the Evidence Can Help
Scams are sophisticated — it's not your fault
Modern romance and investment scams are engineered by professional criminal organisations. Having fallen victim is not a reflection of intelligence — it's a reflection of how convincing these operations are.
Evidence makes police reports credible
A detailed forensic report turns a personal account into documented evidence that police and the ACCC take seriously. Many scam victims struggle to be heard without professional documentation behind them.
Banks respond to documented evidence
Banks are far more likely to investigate and potentially reverse disputed transactions when presented with a professional forensic report rather than a verbal account alone.
We explain everything in plain language
No jargon, no pressure, no rush. We take the time to explain what we're doing and what we've found in terms that make sense — and we're happy to include a family member or support person throughout.
Our Services
How We Can Help
01 Mobile Phone Forensics
We examine your phone to document all contact with scammers — messages, call logs, app communications — in a format that authorities can act on.
02 Computer Forensics
Identify malware, remote access tools, and unauthorised software installed on your computer — and produce a documented record of what happened.
03 Cloud Data Extraction
Recover communications from social media, email, and messaging platforms — including accounts that may have been compromised or used by scammers.
04 Deleted Data Retrieval
Recover deleted conversations and files — often the most important evidence is what the scammer asked you to delete after each interaction.
05 Expert Witness Testimony
If your matter proceeds to a formal hearing or police investigation, our analyst can provide expert evidence in plain, accessible language.
06 Chain of Custody
Every examination is fully documented with tamper-evident records — so your evidence is taken seriously by police, the ACCC, and banks.
Get in Touch
Affected by a scam or device compromise?
Call for a free, no-obligation assessment of your situation. We'll tell you honestly what's possible and what it costs — before you commit to anything.
Practical Guidance
Before You Call Us
A few immediate steps can protect the evidence — and stop further harm from occurring.
Stop sending money immediately
Scammers often make repeated requests after an initial payment. Do not send any more money — no matter what reasons they give. Contact us or the ACCC first.
Don't reset or turn off your device
We need to examine the device in its current state. Resetting it or turning it off for a long period can make it harder to recover the evidence we need.
Screenshot everything you can see
Take photos or screenshots of the person's profile, your conversations, payment receipts, and any phone numbers or email addresses — before anything disappears.
Tell a family member or trusted person
You don't need to face this alone. Involving a trusted family member or friend can help — and we're happy to include them in our consultation call if that's easier.
Common Questions
Scam Victim FAQ
01 Is it too late to get evidence if I've already deleted the conversations?
02 Can the ACCC or police actually do something with your report?
03 How do I know if I've been scammed or if the person was genuine?
04 Will you explain everything in plain language?
05 My bank says there's nothing they can do. Can your report help?
06 Do I need to travel to you? I live regionally or interstate.
Client Feedback
What Clients Say
Real outcomes from real people — names abbreviated to protect privacy.
“My mother was defrauded of $40,000 by someone she met online. The forensic report documented the entire history of contact and payments — and gave the police exactly what they needed to take the matter seriously.”
K.M.
On behalf of parent · Brisbane, QLD
“I was embarrassed to tell anyone what had happened. The team was kind, non-judgmental, and explained everything clearly. The report helped me with my bank dispute and I recovered some of what I lost.”
B.H.
Scam Victim · Gold Coast, QLD
“My device had been accessed without my knowledge for months. The examination identified two applications that had been installed remotely and gave us a complete timeline of what was accessed. The report was thorough and easy to understand.”
P.L.
Device Compromise · Sydney, NSW
Get in Touch
Start Your Confidential Enquiry
Tell us briefly about your situation. We respond within one business day with an honest assessment — no obligation to proceed.
+61 499 475 408
Mon–Fri, business hours AEST
Nerang, Gold Coast QLD
Serving all of Australia & New Zealand