Forensic Services

Mobile Phone Forensics

Court-ready evidence from iOS and Android devices. Recover deleted messages, call records, location history, and app data — extracted using write-blocked, hash-verified forensic methodology.

Call +61 499 475 408 Start an Enquiry

From $800 incl. report24–48hr turnaround35,000+ device profilesCourt-admissible reports

Evidence We Recover

What We Can Extract

We recover both current and deleted data from iOS and Android devices — even data that appears permanently removed can often be retrieved from unallocated storage.

Most Requested

Recover What Was Deleted

Deleted doesn't mean gone. When data is removed from a phone, it often remains in unallocated storage until overwritten. We recover deleted messages, photos, call logs, and app data — even after a factory reset in many cases.

Deleted SMS, iMessage & WhatsApp conversations
Deleted photos & videos
Cleared call history
Deleted contacts & notes
App data after uninstall
Data from factory-reset devices (where viable)

Messages & Communications

SMS, iMessage, WhatsApp, Telegram, Signal
Facebook Messenger, Instagram DMs
Snapchat & other social apps
Emails — current and deleted
Voice notes & audio messages

Calls & Contacts

Incoming, outgoing & missed calls
Deleted call history
Current & deleted contacts
FaceTime & VoIP records

Media & Files

Photos, videos & screenshots
EXIF metadata — date, time, GPS
Downloaded files & documents
Deleted media from unallocated storage

Location & Activity

GPS location history & frequent places
Map searches & navigation history
Wi-Fi & Bluetooth connection logs
Browser history & app usage timelines

35,000+

device profiles supported

From the latest iPhone to older handsets — Oxygen Forensic Detective covers the broadest device library in the industry.

Device Compatibility

iOS & Android —
Every Major Brand

We use Oxygen Forensic Detective — the industry standard for mobile forensics — which supports 35,000+ device profiles across all major manufacturers. From the latest iPhone 16 Pro to a decade-old Android handset, we can extract it.

iOS — All iPhone & iPad Models

Full logical and file system extraction across all iPhone generations. Physical extraction available on select legacy models. iCloud-linked data recoverable separately.

Android — All Major Manufacturers

Logical, file system, and physical extraction across Samsung, Google Pixel, Huawei, OnePlus, Oppo, Xiaomi, Motorola, Sony, and more. 35,000+ profiles ensure compatibility with even niche variants.

Not Sure? Ask First

If you're uncertain whether your specific device is supported, call us before sending. We'll give you an honest answer before you commit to anything.

35,000+

Mobile device profiles supported

iOS 6+

Apple iOS versions covered

Android 4+

Android versions supported

Supported Manufacturers

Apple

Samsung

Google

Huawei

OnePlus

Oppo

Xiaomi

Motorola

Sony

Plus thousands more — 35,000+ total device profiles supported across all manufacturers and operating systems.

The Process

How Mobile Extraction Works

From the moment your device arrives to the day you receive your court-ready report — here's exactly what happens.

Device Received

You drop off or post your device to us. On arrival it's photographed, sealed with tamper-evident tape, and logged with a cryptographic hash — establishing the chain of custody.

Forensic Imaging

A write-blocker is placed between your device and our forensic workstation. A bit-for-bit copy is created and hash-verified — the original is never modified.

Data Extraction & Analysis

Oxygen Forensic Detective extracts current and deleted data from the forensic image. We target the specific evidence relevant to your matter and document all findings.

Report & Device Returned

You receive a court-admissible forensic report with methodology, findings, and analyst declaration. Your device is returned promptly with all seals intact.

Get in Touch

Ready to submit your device?

Call for a free, no-obligation assessment of your situation. We'll tell you honestly what's possible and what it costs — before you commit to anything.

Call +61 499 475 408 Start an Enquiry

Practical Guidance

Before You Call Us

A few simple steps taken now can significantly improve what we're able to recover — and how well your evidence holds up in court.

Stop using the device

Every action taken on a phone or computer after an incident can overwrite deleted data. The sooner you stop using it, the better your chances of recovery.

Don't delete anything

Even if messages or files seem damaging, deleting them now can harm your case and may itself be viewed unfavourably by a court. Leave everything as it is.

Do not factory reset

A factory reset makes forensic recovery significantly harder and in some cases impossible. Even if advised by someone else — do not reset the device before speaking to us.

Write down what happened

A brief timeline — what occurred, when, and what you're hoping to find — helps us focus the examination and give you a more accurate assessment on your first call.

Common Questions

Mobile Extraction FAQ

01 Will using my phone after the incident affect recovery?

Yes — significantly. Every action taken on the device after an incident can overwrite data in unallocated storage. Stop using the device as soon as possible and contact us before doing anything else.

02 Do you need the phone's PIN or password?

For a full extraction, access to the device is needed. We can discuss options during your consultation — some extraction methods work without a passcode depending on the device model and OS version.

03 How long does it take?

Most mobile extractions are completed within 24–48 hours of receiving the device. We'll give you a realistic timeline before you commit.

04 Can you recover messages from a factory-reset phone?

Sometimes, depending on the device, OS version, and how much data has been written since the reset. We assess viability upfront — we won't charge you for an extraction we don't believe is viable.

05 Is the extraction process safe for my device?

Yes. We use write-blocker hardware to ensure the original device is never altered during extraction. Your phone is returned exactly as received.

06 Can you recover WhatsApp, Signal, or Snapchat messages?

Often yes. These apps use end-to-end encryption in transit, but messages are stored locally in database files on the device itself. Our tools can extract those databases — including deleted records from unallocated storage. Signal is the most challenging due to its encryption model, but recovery is still possible on many devices depending on the OS version and time since deletion.

Client Feedback

What Clients Say

Real outcomes from real people — names abbreviated to protect privacy.

“I thought the messages were gone forever — he'd deleted everything before I could screenshot it. Digital Forensics Group recovered two years of threats from his phone. That evidence got me my protection order.”

K.L.

DV Protection Order · Gold Coast, QLD

“Our solicitor recommended them after the other party claimed certain messages never existed. The extraction proved they did — and had been deliberately deleted. The report was accepted by the court without challenge.”

Family Law Solicitor

Family Court Matter · Brisbane, QLD

“My ex had been sending harassing messages from a different number and denying it. They were able to link the device to him through the extraction. I finally had proof. Incredibly professional throughout.”

M.T.

Harassment Investigation · Sydney, NSW